Upsers.com is the employee enterprise portal for Ups of the US, Canada, Puerto Rico, retired employees, international employees with AD or IGEMS ID. Customers can not access the website as it requires a unique ID.
UPS employees can log on to www.upsers.com portal. Choose your language preference. Enter your User ID and Password to log in. If you are using a mobile device to log in, click the “Mobile Log In” link. You have 3 chances to log in. After 3 failed attempts, you will be locked out of the system for 15 minutes.
UPSers.com – UPS Employee Login Instructions
The process of online login at the employee portal of UPS is similar to other people management systems. The basic steps are highlighted as follows:
- Go to upsers.com (if you are on a mobile device click the ‘mobile login’ link) and then select your preferred language (the default will be English)
- Type in your User ID (this is your employee ID and not your SSD). You can find your user ID on your pay stub.
- Enter the password you set up on registration (this password is 7-14 characters, is case sensitive and includes at least one number and one letter). If you don’t have a password then click forgot password and enter your user ID. You can also get further help by clicking the ‘login in help’ link.
- If you don’t have password enter your PIN which is the first 2 digits are the first two letters of your surname, the second two letters are your year of birth, the final two digits are the last two digits of your user ID).
Your User ID is your Employee ID. If this is your first time to log in. your initial password/PIN is the combination of the first two letters of your last name, the last 2 digits of your birth year and Employee ID. For example, if your last name is Wilson, born in 1970, whose Employee ID is 1234567, then your initial PIN will be on 7067.
For international users
your initial PIN is the first two letters from the name of your Region, the last two digits of your hire/restart year and the last two digits of your Employee ID. If you don’t know your IGEMS Employee ID, contact your local H.R. Management Team.
When you first log in to the system, you need to provide an e-mail address and an ID for access to UPS applications. Create your Challenge Questions and Responses. You can then create a password, but the password you create cannot be the same as your PIN.
Forgot Your Password
Click “Forgot Your Password?” link and provide your Log-in User ID. Answer your Challenge Questions exactly as you did when you entered the answers. After 3 failed attempts to provide a valid ID and correctly answer your challenge questions, you will be locked out of the system and have to submit a Technical Help Form to request your account be unlocked.