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Customer Service Information
Mon – Fri: 6:30 A – 4:00 P
Weekend: 7:00 A – 11:00 A
Holiday: 7:00 A – 10:00 A
*After hours you can use our automated system to put your newspaper on hold, report delivery issues, and get account information.
NOTE: Post-Dispatch stories from the past seven days are available free of charge by browsing the appropriate section of the site or by using STLtoday.com’s Story Finder search page.
GENERAL WEBSITE HELP
Email the webmaster:email@example.com
CIRCULATION CUSTOMER SERVICE
To subscribe, to report missed delivery, to make vacation stops/ starts, to order a change in service, to purchase back issues or to ask billing questions:
Hours of operation are:
Monday through Friday: 6:30 a.m. to 4:00 p.m.
Saturdays/Sundays: 7:00 a.m. to 11:00 a.m.
Holidays: 7:00 a.m. to 10:00 a.m.
St. Louis Post-Dispatch
900 North Tucker Blvd.
St. Louis, MO 63101
For calls from outside the 314 and 636 area codes, you can call us at 800-365-0820.
You can e-mail Post-Dispatch staff members by using an individual’s first initial and last name @post-dispatch.com
Click here for Advertising Information
To place a church directory ad: 314-340-8549.
To place a classified business ad or private party ad: 314-621-6666 or 1-800-365-0820.
To place a Death Notice online and in the newspaper: 314-340-8600
The marketing department creates awareness about the Post-Dispatch and its products by communicating ways it has impact on people’s lives, their businesses and communities. Listed below are some of the Post-Dispatch marketing programs and the people who oversee them and carry them out.
NEWSPAPERS IN EDUCATION
The Newspapers In Education program helps educators use the newspaper as a living textbook in the classroom.
PUBLIC RELATIONS/COMMUNITY RELATIONS
To submit a notice of your event go to http://events.stltoday.com/
To send a press release go to http://interact.stltoday.com/pr/
To contact a member of the newsroom, see the directory at the bottom of this page.
All inquiries from other media (TV, radio, etc.) should:
THE POST-DISPATCH STORE
All merchandise sold by the St. Louis Post-Dispatch at www.thepost-dispatchstore.com. 1-877-POSTSTL (1-877-767-8785)
Mail: No mail orders available, use for RMA Returns only
Top Marketing USA
The Post-Dispatch Online Store Fulfillment
1332 Baur Boulevard
St. Louis, MO 63132
HAVE A CORRECTION?
If we made a mistake, we want to fix it.
For corrections in the newspaper, contact the editor in charge of the section in which the mistake occurred.
PREP SPORTS WEBSITE CORRECTIONS
Corrections to the prep sports section must come from the school coach. Have the coach contact our prep sports editors at 314-830.5400 or by e-mailing firstname.lastname@example.org.
Looking for an old article, photo or obit? Click on link below for more information: http://www.stltoday.com/help/archives/
PHOTO DEPARTMENT SUGGESTIONS
If you have a suggestion for a photo assignment, please try to make your suggestion at least a week before the scheduled event. You can submit those suggestions:
Mail: Photo Department
St. Louis Post-Dispatch
900 N. Tucker Blvd.
St. Louis, MO 63101
For breaking news assignments of possible interest to the photo department, use the fax number or contact our assignment desk at 314-340-8277.
City Desk 314-340-3050
TO SUBMIT AN EVENT
Our Events Calendar features events for your school or church, your bar or restaurant, your band or community organization. We hope it makes submitting and finding events on STLtoday.com, in the Post-Dispatch and in Go!, much easier! This will give you more control over listing your event and make it easier for our readers and your customers to find out what is happening in the St. Louis area. To submit an event, click the link below:
TO SUBMIT A PRESS RELEASE
This press release site is designed to allow you to share news with the readership of STLtoday.com. The Post-Dispatch has reviewed the contents of these news releases before they were posted on STLtoday.com, but has not verified their accuracy.